Privacy Policy

Information We Collect

When you interact with Peak Console, we collect different types of information. Some you provide directly, while other data comes from your device or browsing activity. Here's what we gather and why it matters.

Personal Information You Provide

• Contact Details: Name, email address, phone number when you reach out or sign up for our services
• Financial Information: Budget data, income ranges, and spending categories you share during consultations
• Communication Records: Messages, questions, and feedback you send through our contact forms or email
• Account Information: Username, password, and preferences if you create an account with us

Automatically Collected Data

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on site, links clicked, and navigation patterns
• Location Data: General geographic location based on IP address (not precise GPS coordinates)
• Cookies and Tracking: Small files stored on your device that help us remember your preferences

How We Use Your Information

We don't collect data just for the sake of it. Everything we gather serves a specific purpose in delivering better budgeting services to you. And no, we're not selling your info to random companies.

Data Protection and Security

Keeping your information secure isn't just a legal requirement for us—it's fundamental to our business. We've implemented multiple layers of protection, though honestly, no system is completely bulletproof.

Security Measures We Use

• SSL encryption for all data transmitted between your browser and our servers
• Secure data centers with restricted physical and digital access
• Regular security audits and vulnerability assessments
• Employee training on data protection and confidentiality practices
• Encrypted storage for sensitive financial information
• Regular backups stored securely in separate locations

But here's the reality: while we do everything reasonable to protect your data, internet transmission isn't 100% secure. If you're sharing highly sensitive financial details, consider using our encrypted contact methods or scheduling an in-person consultation.

Your Privacy Rights

Under South Korean privacy laws and international standards, you have several rights regarding your personal information. These aren't just empty promises—you can actually exercise these rights.

To exercise any of these rights, send us an email at support@peak-console.com with "Privacy Rights Request" in the subject line. We'll respond within 30 days, usually much sooner. You'll need to verify your identity before we can process most requests.

Data Retention

We don't keep your data forever. Different types of information have different retention periods based on legal requirements and business needs.

• Active Client Data: Maintained throughout our business relationship and for 3 years after your last interaction
• Financial Records: Kept for 5 years to comply with South Korean financial regulations
• Marketing Communications: Stored until you unsubscribe or request deletion
• Website Analytics: Aggregated data retained for 26 months; individual visit data for 14 months
• Support Inquiries: Kept for 2 years after resolution for quality assurance

After these periods, we securely delete or anonymize your information. Some data might be retained longer if required by law or necessary for legal proceedings.

Cookies and Tracking Technologies

Like most websites, we use cookies. These are small text files that help us remember your preferences and understand how people use our site. You can control or disable cookies in your browser settings, though some features might not work as smoothly.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly; can't be disabled
• Preference Cookies: Remember your settings and choices for a better experience
• Analytics Cookies: Help us understand visitor behavior and improve our content
• Marketing Cookies: Track your visits across websites to show relevant content

Most browsers accept cookies automatically, but you can modify your settings to decline them. Just know that refusing cookies might limit what you can do on our site.

Third-Party Services

We work with a few trusted third-party services to deliver our website and services. These companies have access to some of your information, but only what they need to perform their functions.

• Hosting Providers: Store our website and databases securely
• Email Services: Help us send communications and newsletters
• Analytics Tools: Provide insights into website traffic and user behavior
• Payment Processors: Handle financial transactions securely (we don't store credit card details)

These partners are contractually obligated to protect your data and can only use it for the purposes we specify. They can't sell or share your information with others.

International Data Transfers

Our primary operations are in South Korea, but some of our service providers operate from other countries. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information according to South Korean privacy standards.

Children's Privacy

Our services aren't designed for children under 14 years old. We don't knowingly collect personal information from children. If you're a parent and discover your child has provided us with personal information, contact us immediately and we'll delete it promptly.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website. The "Last Updated" date at the top shows when the most recent changes were made.

We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.